Pengaruh Lingkungan Kerja Fisik Terhadap Kepuasan Kerja Karyawan dengan Komitmen Sebagai Variabel Intervening Pada Pt. Asuransi Bumida Jambi

Abstract

This study aims to describe and analyze the Effect of Physical Work Environment on Employee Job Satisfaction with Commitment as an Intervening Variable at PT. Asuransi Bumida Jambi. The method used is descriptive quantitative analysis with data collection through questionnaires distributed to 43 respondents. Data were collected using a 5-point Likert scale questionnaire, and the analysis was conducted using the Structural Equation Modeling (SEM) technique based on Partial Least Square (PLS) with the assistance of SmartPLS 4 software. The results of the descriptive analysis show that the level of Employee Job Satisfaction is in the satisfied category, the Physical Work Environment is in the conducive category, and Organizational Commitment is in the committed category. The results of this study indicate that: (1) Physical Work Environment has a positive and significant effect on Employee Job Satisfaction; (2) Physical Work Environment has a positive and significant effect on Organizational Commitment; (3) Organizational Commitment has a positive and significant effect on Employee Job Satisfaction; (4) Physical Work Environment has a positive and significant effect on Employee Job Satisfaction through Organizational Commitment as an intervening variable. The recommendation from this study is that PT. Asuransi Bumida Jambi needs to improve employee job satisfaction, physical work environment, and organizational commitment by encouraging supervisors to be more active in providing direction, assistance, and feedback in task execution; holding regular communication between supervisors and subordinates to discuss work constraints and required solutions; and providing competitive benefits, so that employees feel more valued, comfortable at work, and have a higher commitment to the organization.